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Frequently asked questions

Versalie is a one-stop-shop for your menopause needs. We offer a combination of expert-reviewed and authored content to help you learn more about menopause, curated products we’ve hand-selected, and access to menopause-specific telehealth.

Versalie welcomes everyone — from all life stages and backgrounds. Whether you’re experiencing menopause or supporting someone who is, you are welcome here. When more of us can think and talk about the menopausal experience in a more open, informed, and welcoming way, we can change the way menopause is understood.

Our LEARN content is completely free and provides valuable information about the experience and science of menopause, all written or reviewed by experts.

Our SHOP contains products curated specifically for people who are experiencing symptoms related to menopause.

And Versalie CARE, our connection to telehealth services, is available for those ages 45 to 65.

You can access from anywhere, and all educational content is available regardless of location. Versalie products can be shipped to the 48 contiguous US states (does not include Hawaii or Alaska) and the District of Columbia. We don’t ship products from the Versalie Store internationally and Versalie Care telehealth services cannot be provided to users residing outside the US.
Please refer to the “Security” section of our Privacy Policy to learn more. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section of our Privacy Policy.

Don’t see your question? Visit our FAQ page.

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Our Customer Support team is ready to answer your questions about Versalie.

Monday - Friday, 9:00am - 5:30pm ET
If you need medical advice, contact your healthcare provider. To report an adverse event, product quality complaint, or side effect from products, please contact the manufacturer directly using the information on the product label or 'About the Brand' section of the product page.
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We love to hear from you! Emails are intended for comments, questions, and feedback about our products. Please note that our response time is typically 48-72 hours.